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Ohio Attorney General Mike DeWine
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Defendants were engaged in the business of advertising, soliciting, offering and selling hot tubs, spas, and accessories. A supplier commits unfair and deceptive acts and practices in violation of the CSPA by: 1) accepting deposits from consumers in connection with home improvement services and failing to provide dated receipts stating the time during which the option is binding and whether the deposit is refundable and under what conditions; 2) accepting substantial down payments from consumers for home improvement goods and services and then failing to deliver the goods or services purchased or to return the monies to consumers; 3) providing consumers with inconsistent and inadequate information regarding delivery upon which consumers relied to their detriment; and 4) representing that the subject of a consumer transaction has been supplied in accordance with a previous representation when it has not. A supplier violates HSSA by failing to give proper notice to consumers of their right to cancel their contract by a specific date. Defendants ordered to pay $9,467.86 in consumer restitution and $50,000 in civil penalties (suspended).
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| © 2009 Ohio Attorney General Richard Cordray