Skip to main content
Skip to footer site map
Ohio Attorney General Mike DeWine
Online Public Inspection File
Back to Search Results
Supplier agrees to refrain from the following acts and practices in connection with the advertising and sale of home improvement goods, repairs and services: 1) committing an unfair or deceptive act or practice in connection with a consumer transaction in violation of the CSPA, 2) committing an unfair or deceptive act or practice in connection with a consumer transaction in violation of HSSA, 3) entering into consumer transactions on terms that Supplier knows are substantially one-sided in his favor in violation of R.C. 1345.03(B)(5), 4) failing to disclose the cost or estimated cost of home improvement goods and services to be provided to consumers, 5) accepting down payments for home improvement goods or services and then failing to deliver those goods or services or allowing more than 8 weeks to elapse without delivering the goods or services or making a full refund of the down payment in violation of OAC 109:4-3-09, 6) performing shoddy and unworkmanlike service in connection with a consumer transaction and failing to correct such work, and 7) failing to respond to consumer inquiries and failing to give consumers accurate information about material facts related to delivery and service dates, information pertaining to permits required for home improvement work, and the endorsement and deposit of insurance and down payment checks. Supplier to pay $1,702.01 in restitution and $15,000.00 to the Consumer Protection Enforcement Fund ($13,000.00 suspended).
Privacy and Disclaimers
| © 2009 Ohio Attorney General Richard Cordray