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Ohio Attorney General Mike DeWine
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Supplier agrees to: 1) provide a proper estimate form and ensure that the consumer completes an estimate choice and signs or initials the estimate form in compliance with OAC 109:4-3-13(A)(B); 2) obtain oral or written authorization from consumers for the anticipated cost of any additional repairs or services which amount to 10% or more of the original estimate in compliance with OAC 109:4-3-13(C)(2); 3) not charge for unauthorized repairs or services in violation of OAC 109:4-3-13(C)(5); 4) not represent that repairs or services are necessary when such is not the fact in violation of OAC 109:4-3-13(C)(8); and 5) not materially understate or misstate the estimated cost of the repair or service in violation of OAC 109:4-3-13(C)11). Supplier to pay $7,500.00 to the Consumer Protection Enforcement Fund ($2,500.00 suspended).
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| © 2009 Ohio Attorney General Richard Cordray