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Ohio Attorney General Mike DeWine
Online Public Inspection File
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Defendant committed unfair, deceptive and unconscionable acts and practices in violation of the CSPA by violating the Fair Debt Collection Practices Act. Among other acts, Defendant: 1) collected, or attempted to collect, debts by using prohibited debt collection methods; 2) contacted third parties not connected to or liable for the debts and divulged information about the debts allegedly owed by consumers; 3) continued to place telephone calls to consumers' places of employment after consumers or representatives of the employers instructed Defendant to cease calling those numbers; 4) engaged in conduct the natural consequence of which was to harass, oppress, or abuse in connection with the collection of a debt; 5) used abusive or profane language in connection with the collection of debts; 6) placed multiple telephone calls within a short period of time to consumers for the purpose of annoying or harassing consumers at the called numbers; 7)attempted to collect debts that were not owed by the consumers contacted by Defendant; 8) collected or attempted to collect debts allegedly owed by consumers by giving the consumers false or misleading information; 9) attempted to collect debts allegedly owed by threatening actions against consumers when there was no legal authority or intention to do so; and 10) withdrew money from consumers' bank accounts, on dates or in dollar amounts, not authorized by consumers. (See Consent Judgment for full list of acts and practices) Defendant ordered to comply with best practices set forth in the Order. Defendant to pay $75,000 in consumer damages and $75,000 to the Consumer Protection Enforcement Fund.
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| © 2009 Ohio Attorney General Richard Cordray