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Ohio Attorney General Mike DeWine
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It is an unfair and deceptive act or practice in violation of the CSPA for a supplier to represent that the subject of a consumer transaction is of a particular standard, quality, or grade when it is not. It is an unconscionable act or practice in violation of the CSPA for a supplier to: 1) enter into a consumer transaction knowing that the price of the goods or services was substantially in excess of the price at which similar goods or services were readily obtained in similar transactions by like consumers, 2) enter into consumer transactions while knowing of the consumers' inability to receive a substantial benefit from the subject of the consumer transaction, 3) knowingly make a misleading statement of opinion on which the consumer was likely to rely to his detriment, or to 4) subject consumers to high pressure sales tactics, including lengthy sales presentations, refusing to take "no" for an answer, and creating a false sense of urgency to commit to purchases. Defendants ordered to pay $68,212.00 in consumer restitution, $150,000.00 in civil penalties ($135,000.00 suspended), and $16,785.00 in investigative costs.
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| © 2009 Ohio Attorney General Richard Cordray